top of page

Refund Policy

Last Updated: October 2025

Welcome to VRST Performance. By accessing or purchasing from our website (vrstperformance.ca) or any of our affiliated platforms (including Facebook, Instagram, and TikTok), you agree to the following terms and conditions. Please read them carefully before using our services or placing an order.

In general, what should you cover in your Terms & Conditions?

1. Refund Policy

We offer a 30-day return period from the date of delivery for most products. If you discover any defects or issues with your order, please contact us within this timeframe.

Eligibility for Refund or Exchange:

To qualify for a refund or exchange:

  • The item must be returned in its original condition, with all packaging and accessories.

  • You must provide proof of purchase (order number or receipt).

  • The issue must be reported within 30 days of receiving the item.

Once your return is received, our team will inspect the product to confirm any defects or damages.

  • If the issue is verified, we will offer a replacement, store credit, or refund.

  • If no defect is found, the item may be returned to you at your expense.

Please note: Shipping fees are non-refundable, and customers are responsible for return shipping costs unless the product is deemed defective upon inspection.

2. Limited Warranty

All VRST Performance parts come with a limited warranty of 1 to 3 years, depending on the product type.

Warranty Coverage Includes:

  • Manufacturing defects in materials or workmanship.

  • Failure under normal use conditions.

Warranty Does Not Cover:

  • Damage due to improper installation, misuse, or accidents.

  • Normal wear and tear (e.g., discoloration, cosmetic scratches).

  • Third-party modifications or tampering.

Warranty claims require proof of purchase and detailed photos of the issue. Our team will review each case carefully to determine eligibility.

3. How to Start a Return or Warranty Claim

To begin a return or warranty process, please contact us at:
📧 info@vrstperformance.ca
Include:

  • Your full name and order number

  • A brief description of the issue

  • Photos or videos (if applicable)

Our support team will respond within 2–3 business days with next steps.

4. Additional Notes

  • Custom or made-to-order products may not be eligible for returns unless defective.

  • Refunds are issued to the original payment method once inspection is complete.

VRST Performance — Quality You Can Trust

We take pride in the craftsmanship and reliability of every product we offer. If you experience an issue, we’ll work with you to make it right.

🌐 vrstperformance.ca
📧 info@vrstperformance.ca

bottom of page